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For two decades, Bianco Hopkins has successfully pioneered innovations in training service and technology. We owe this success to our people. Recruited for their training abilities, industry experience, and business savvy, every Bianco Hopkins associate brings a specialty to our impressive pool of talent.
Rosalie Hopkins, PhD
As the President of Bianco Hopkins, Rosalie Hopkins steers the company's technological and service innovations. Dr. Hopkins received a Bachelor's degree in English from the University of Delaware. Her graduate degrees include a Master's degree from the University of Delaware and a PhD from the University of Georgia.
In 1970, she began her career as an English teacher, but left the classroom six years later to pursue advanced education opportunities. In 1976, she was selected as an instructional designer for the P.L.A.T.O. project—a landmark study that sought to answer the question, "Can people learn using computers?" Although she did not know it at the time, answering that question would become the foundation of her life's work.
In 1985, after successfully working as a training developer and writer with Texas Instruments, Peachtree Software, and Quadram Corporation, she founded Bianco Hopkins & Associates. Bianco Hopkins' early work focused on documenting hardware and software systems. Even before CBT (Computer-based Training) was popular, Dr. Hopkins pursued its advancement, recognizing that learning at one's own pace could have great benefits for children and adults.
Now, as eLearning and Distance Learning have become the hot training topics of the day, Rosalie Hopkins has positioned Bianco Hopkins to reap the benefits of her earliest convictions: Yes, people CAN learn using computers!
Building on this idea, in 2000, Bianco Hopkins was asked to help design the 2Work!™ EPSS, an Electronic Performance Support System that is now patented. In 2003, Bianco Hopkins helped create a complete training program that relies solely on the use of self-directed learning supported entirely with the 2Work! Electronic Performance Support System instead of a traditional “training” program.
Bianco Hopkins creates custom training solutions with an emphasis on superior quality—quality in design, development, and delivery. To provide quality results, we apply the subject matter expertise of our personnel to each solution we recommend.
To make sure that you get the most effective consulting, we recruit our people for their training skills as well as their depth of knowledge in a given industry:
- Airline
- Automated accounting systems
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Automatic call distribution
- Banking
- Billing systems
- Computer software/hardware
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Construction
- Credit bureau
- Credit card processing
- CRM
- Durable medical equipment
- Education
- ERP
- Financial systems
- Food and beverage
- Health care
- High-speed data
- HIPAA
- Home health care
- Hospitality
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- Human resources
- Insurance
- ISP
- Manufacturing
- Medical systems
- Military
- Nuclear power
- Office automation
- Pharmaceuticals
- Public sector (local, state, federal)
- Quality assurance
- Retail
- Retirement systems
- Safety
- Security
- Telecommunications
- Telephony
- Utility
- Weapons training
- Wholesale
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An effective combination of writers, designers, technologists, trainers, and project managers comprise each custom solution team. Directing the teams are Bianco Hopkins' founder and executive management, who fuel our high standards of quality by participating in the real work that we do.
What sets us apart are our core business principles. These are the beliefs of our founder:
- Place integrity above profit.
- Deliver a quality product on time and within budget.
- Find the simplest, least-cost solution that works best for the client.
- Provide true knowledge transfer to the client. We plan to “work ourselves out of a job.”
- Provide terrific customer service.
Our people are the reason for our success. As performance specialists, we understand that an overworked, under-trained staff translates to poor service delivery, and ultimately, dissatisfied customers. To fuel productivity and retain our talent, we foster a rewarding work environment, where our employees can deliver their best—every time.
Join the dynamic team of Bianco Hopkins by applying for one of our positions:
Bianco Hopkins & Associates, Inc., is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, physical or mental handicap, disability, or veteran's status.
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